Effective Date: 11.10.2024

1.   Introduction

 

Welcome to https://www.onlineutsav.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.

2. Information We Collect

We collect various types of information, including:

 

• Personal Information: When you create an account, make a purchase, or contact us, we collect information such as your name, email address, phone number, billing and shipping addresses, and payment information.
• Usage Data: We automatically collect information about your interactions with our website, including IP address, browser type, device information, and browsing history.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyse trends, and improve our services.

3. How We Use Your Information

We use your information for the following purposes:

 

• To Process Transactions: We use your personal information to process and fulfill your orders, including sending you order confirmations, invoices, and delivery updates.
• To Communicate with You: We may use your contact information to respond to your inquiries, send you updates about your order, and inform you about promotions, offers, or changes to our policies.
• To Improve Our Services: We analyze usage data to understand customer preferences and improve our website, products, and services.
• To Personalize Your Experience: We use cookies to provide a personalized shopping experience by remembering your preferences and showing you relevant products.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

 

• Service Providers: We work with third-party service providers (e.g., payment processors, shipping companies) to help us operate our business and fulfill your orders.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

5.   Permissions and Access to Sensitive Information

We adhere to the following policies regarding permissions and the use of sensitive information:

·       Permissions and APIs that Access Sensitive Information Policy: We ensure compliance with regulations and standards governing the use of APIs and permissions that provide access to sensitive user information. Such access is limited to what is strictly necessary for providing our services and is handled securely to prevent unauthorized access or misuse.

·       Location Permissions Policy: If you grant us permission to access your location data, we will only use this information to enhance your experience, such as providing location-specific services or offers. You can manage location permissions through your device or browser settings at any time.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

• Access and Correction: You can access and update your account information at any time by logging into your account.
• Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
• Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

9. International Data Transfers

If you are accessing our website from outside India, your information may be transferred to, stored, and processed in India. By using our website, you consent to the transfer of your information to India.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Online Utsav
LIG-53, Sharda Nagar Housing Board

Colony, Ghurdang, Satna (M.P.) 485005
Email: ou@onlineutsav.com
Phone: 9800128111